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Your membership invoice is charged on the same date each month, based on when you first signed up. For example, if you enrolled on April 14th, your billing date will be the 14th of each month moving forward. You’ll have until your next billing date to use the services included for that billing cycle. Depending on your membership type, certain services may roll over from month to month. If you’re unsure whether your services roll over, or would like to check what you currently have available, feel free to call any of our locations at (833) 424-9378 Please note that any rollover services are only available while your membership is active.

Monthly payments are billed on the same date each month, based on the day you originally signed up. For example, if you signed up on April 14th, your membership will be invoiced on the 14th of each month, and your included services will load onto your account on that day. Annual payments are billed once per year, on your signup anniversary. So if you signed up on April 14th, 2025, your next invoice would be on April 14th, 2026. We also offer discounts for members who choose to pay annually: VIP members receive 20% off (Pay $4,790; savings of $1,197.60) Elite members receive 15% off (Pay $2,029.80; savings of $358.20) Essentials members receive 10% off (Pay $637.20; savings of $70.80)

If you'd like to share your services with family or friends, the account holder just needs to give us a call. We'll update your file and add the approved names. Please note: the total number of available packages remains the same — this includes 2 free IV packages (up to $219 value) and 2 free Hydrate packages, whether used by the account holder or your added family/friends.

To cancel your membership, please complete the cancellation form on our website: https://www.iowaiv.com/cancel-membership. Upon submission of this form, your 30 day membership cancellation timeframe will begin. Please note that if your next scheduled payment is within the next 30 days, that payment will still be processed as part of the final billing cycle. After this final charge, no further billing will occur, and your membership will be canceled. Please note: Members may not sign up for and cancel a membership more than twice within a 12-month period.